For businesses that sell on Facebook
Your whole business, from one inbox
The AI talks to customers in Bangla, Banglish or English. The system keeps the accounts: prices, stock, delivery fees and totals. Which order goes out and what gets said stays your decision.
- No card needed
- Set up in 10 minutes
- Stop anytime
Works with
- Messenger
- Facebook comments
- Coming soon
- To collect on delivery
- ৳6,360
- Advances received
- ৳500
eta ache? XL lagbe
Teal Cotton Kurti
Matched in catalog · ১,৪৫০৳
জি আপু, এটা Teal Cotton Kurti, দাম ১,৪৫০৳। XL স্টকে আছে। নেবেন?
hae nibo. Mirpur 10 e pathaben
- AI
The AI talks
In Bangla, Banglish and English, at 3 a.m. too. It recognises products from photos and collects the address and phone number.
- System
The system keeps the accounts
Prices, stock, delivery fees, advances and totals come from your catalog and rules, worked out the same way every time.
- You
You decide
The AI drafts, you send. A complaint or a special request calls you in, with the reason written down.
Most chatbots stop at the reply.Commerce OS carries the order all the way.
Fixed menus break on Banglish
Customers write "eta ache? XL lagbe", not "press 1 for sizes". A menu bot sends them round in circles.
Moderators get tired
Night messages wait until morning, and on a busy day the wrong price goes out.
After the reply, it is all manual again
Writing up the order, matching the bKash payment, working out who still owes what: other tools leave all of it to you.
From conversation to the next sale
Not a chatbot. The whole shop.
Most tools stop at the reply. Commerce OS carries the sale all the way: the order, the payment, the delivery, and the same customer's next order.
01
Selling in the conversation
It recognises a product from a photo and quotes price and stock from your catalog, in whatever language the customer writes.
eta ache? XL lagbe
Teal Cotton Kurti
Matched in catalog · ১,৪৫০৳
জি আপু, এটা Teal Cotton Kurti, দাম ১,৪৫০৳। XL স্টকে আছে। নেবেন?
hae nibo. Mirpur 10 e pathaben
Channels
Every inbox, one agent
Messenger works today. Instagram, WhatsApp and Facebook comments will join the same agent, with the same catalog and the same rules.
- MessengerReplies, product photos, voice notes and orders
- InstagramDMs and story repliesComing soon
- WhatsAppOrders on your business numberComing soon
- Facebook commentsAnswer under the post, carry on in the inboxComing soon
- One catalog, one set of rules
- Every customer's full history
- Replies in the language the customer writes in
You stay in control
Where a person is needed, you are there
The AI writes a draft and you send it, as it is or edited. Pause the AI in one chat and reply yourself, then hand it back when you are done.
Team called in · reason: wants to see it before delivery
jamdani ta delivery er age dekhe nite parbo? color ta exactly emon?
AI draft
এটা আমাদের টিমের কেউ নিশ্চিত করে জানাবেন আপু, একটু অপেক্ষা করুন 🙏
Nothing goes out without you
In draft mode you see every reply before it is sent.
Every chat has an owner
Assign any conversation to someone on your team.
Later, not lost
Park a chat until tomorrow and it comes back on time.
Coming soonAuto mode: the AI sends replies itself, and calls your team, with the reason written down, when a complaint, a refund or a special request comes in.
The dashboard
The whole business in one place
Inbox, orders, stock, customers and your team, side by side. Which chat is waiting, which order goes out next, what is running low: all at a glance.
Inbox
Who is waiting, which drafts are ready, where you are needed.
- Tania IslamNeeds youjamdani ta delivery er age dekhe…
- Mitu RahmanDraft readyMitu Rahman, 018•• ••• 204
- Rafi Ahmedbkash korsi. TrxID 9F3K7Q2M
- Nusrat Jahanhae nibo. Mirpur 10 e pathaben
Orders
Every order's status, from confirmed to shipped.
- 1To confirm
- 1Confirmed
- 1Shipped
Stock
A warning before it runs out.
- Teal Cotton Kurti12
- Cotton Panjabi8
- Dhakai Jamdani Saree1 left
Customers
Who comes back, and how often.
- Nusrat Jahan3 orders
- Mitu Rahman2 orders
How the AI is doing
This week's drafts: how many went out as written, how many you edited.
- Sent as written
- 41
- Edited, then sent
- 14
- Discarded
- 5
Sales reportsComing soon
Team
Add your moderators; the settings stay with the owner.
- SadiaOwner
- ZubayerStaff
- RumanaStaff
Payments
Coming soonTake bKash, Nagad and Rocket payments, matched to the order.
Courier
Coming soonBook in one click; the customer gets a tracking link.
Reviews and broadcasts
Coming soonAsk for a review after delivery; announce a new collection.
Bookings
Coming soonAppointments and advances for salons, coaching and clinics.
Your shop's rules
Teach the AI in your own words
Write down your exchange policy, delivery times and the answers to questions you get every day, the way you would brief a new moderator. The AI answers from them; anything they do not cover goes to a person.
Prices, stock and delivery charges live in settings, not in notes, so those numbers are never made up.
Store notes
- সাইজ না মিললে ৩ দিনের মধ্যে এক্সচেঞ্জ, ডেলিভারি চার্জ গ্রাহকের।
- ঢাকার ভেতরে ১–২ দিনে, বাইরে ৩–৫ দিনে ডেলিভারি।
- ডেলিভারির সময় পার্সেল খুলে দেখে নেওয়া যাবে।
- Settings · delivery charges
- Inside Dhaka৳70
- Outside Dhaka৳120
size na mille change kora jabe?
জি আপু, সাইজ না মিললে ৩ দিনের মধ্যে এক্সচেঞ্জ করা যাবে, শুধু ডেলিভারি চার্জটা আপনার।
From your notes
Your data
Your business data, under your control
Customers trust you with their phone numbers and addresses. Here is where that data lives, who sees it, and how to have it deleted.
Kept to your business
No other business can ever see your orders, customers or chats.
Separated in the database
No password asked
Connect your Page with Facebook's official login. We never ask for your password.
Facebook login
Keys kept locked
The tokens that keep your Page connected are stored encrypted.
Encrypted tokens
You decide who does what
Add moderators as staff. The shop's settings stay with the owner.
Owner and staff roles
Leave with your data
Download your orders as a CSV file. If you leave, everything is deleted on request.
CSV export
Not sold, not for ads
We don't sell your data or your customers' data, and we don't use it for advertising.
Privacy policy
Getting started
Live in 10 minutes
No coding and no developer. If you can post on your Page, you can set this up.
- 0:00
Sign up
An email and a password. No card.
- 2:00
Connect your Facebook Page
Pick the Page through the official Facebook login.
- 4:00
Add your products
One by one, or all at once from a spreadsheet.
- 6:00
Set delivery charges
Inside and outside Dhaka, and any advance you take.
- 8:00
Send a test message
Message your own Page and see what the AI writes.
- 10:00
You're live
Every new message gets a draft reply.
Questions
Before you start
What if the AI gets something wrong?
Prices, stock, delivery charges and totals never come from the AI: the system reads them from your catalog and settings. The AI writes a draft, and nothing reaches the customer until you send it. When it is not sure, it says a teammate will confirm and flags the chat for you.
Do I have to give my Facebook password?
No. You connect through Facebook's official login and choose which Page to connect. You can disconnect it in Settings, or remove the app in your Facebook settings, at any time.
Can this get my Page banned?
Commerce OS uses Meta's official Messenger platform and follows its rules, such as replying within 24 hours of the customer's last message. No tool can promise what Meta will do, but we use no unofficial workarounds and send no bulk messages.
Who can see my customers' chats?
You and the teammates you add. Each business is kept separate, so no other shop can see your data. To write draft replies, conversation text is processed by our AI providers; the privacy policy names every one.
Which languages does it reply in?
Bangla, Banglish and English, in whichever one the customer writes. Voice notes are turned into text, so it reads those too.
What do I need to get started?
A Facebook Page you manage, your products with prices and stock (typed in or imported from a spreadsheet), and your delivery charges. No website or developer needed.
Can I turn the AI off for one customer?
Yes. Pause the AI in any one conversation and reply yourself; the rest carry on as before. Switch it back on when you are done.
What happens to my data if I stop?
Download your orders as a CSV file. To close your account, write to us: we agree a date so you can keep a copy, then delete your account's data within 30 days of it.
Start tomorrow withorders, not messages.
- No card needed
- Set up in 10 minutes
- Stop anytime